Privacy policy

1) Introduction and Contact Details of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified. 1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Eduard Werner, Am Wernshagen 17, 58675 Hemer, Germany, Tel.: +491708410639, E-Mail: world-of-topper@web.de. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 During the purely informational use of our website, i.e., if you do not register or otherwise transmit information to us, we only collect such data that your browser transmits to the page server (so-called "server log files"). When you call up our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/referrer from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

3.1 Shopify For the hosting of our website and the display of page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify") Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada All data collected on our website is processed on the servers of the provider. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. In the case of data transfer to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

3.2 Shopify We use a Content Delivery Network of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify") Data can also be transferred to:

Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 Para. 1 lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties. In the case of data transfer to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission. For data transfers to the USA, the data recipient has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision of the European Commission.

4) Cookies

To make the visit to our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your end device. Some of these cookies are automatically deleted after the browser is closed (so-called "session cookies"), while others remain on your end device longer and enable the storage of page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser. Insofar as personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 Para. 1 lit. a GDPR in the case of consent granted, or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting Us

In the context of contacting us (e.g., via contact form or email), personal data is processed – exclusively for the purpose of processing and answering your request and only to the extent necessary for this purpose. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact aims at a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention obligations to the contrary.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. Which data is required for opening an account can be seen from the input mask of the corresponding form on our website. A deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. After the deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been completely processed, no statutory retention periods stand in the way, and there is no legitimate interest on our part in further storage.

7) Data Processing for Order Fulfillment

7.1 Transmission of Image Files for Order Fulfillment via Email On our website, we offer customers the option to commission the personalization of products by transmitting image files via email. The image motif submitted serves as a template for the personalization of the selected product. Via the email address provided on the website, the customer can transmit one or more image files from the storage of the end device used to us. We collect, store, and use the files transmitted in this way exclusively for the manufacture of the personalized product within the meaning of the respective performance description on our website. Insofar as the transmitted image files are passed on to special service providers for the manufacture and processing of the order, you will be explicitly informed about this in the following paragraphs. A disclosure beyond this does not take place. Insofar as the transmitted files or the digital motifs contain personal data (in particular, images of identifiable persons), all processing operations mentioned above are carried out exclusively for the purpose of processing your online order in accordance with Art. 6 Para. 1 lit. b GDPR. After complete processing of the order, the transmitted image files are automatically and completely deleted.

7.2 Transmission of Image Files for Order Fulfillment via Upload Function On our website, we offer customers the option to commission the personalization of products by transmitting image files via an upload function. The image motif submitted serves as a template for the personalization of the selected product. Via the upload form on the website, the customer can transmit one or more image files from the storage of the end device used directly to us via an automated, encrypted data transmission. We collect, store, and use the transmitted files thereupon exclusively for the manufacture of the personalized product within the meaning of the respective performance description on our website. Insofar as the transmitted image files are passed on to special service providers for the manufacture and processing of the order, you will be explicitly informed about this in the following paragraphs. A disclosure beyond this does not take place. Insofar as the transmitted files or the digital motifs contain personal data (in particular, images of identifiable persons), all processing operations mentioned above are carried out exclusively for the purpose of processing your online order in accordance with Art. 6 Para. 1 lit. b GDPR. After complete processing of the order, the transmitted image files are automatically and completely deleted.

7.3 Insofar as it is necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b GDPR. If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact details provided by you during the order process to inform you personally within the framework of our statutory information obligations in accordance with Art. 6 Para. 1 lit. c GDPR. Your contact details will be used strictly for the purpose of notifications about updates owed by us and will only be processed by us to this extent as required for the respective information. For the execution of your order, we further work together with the following service provider(s), who support us wholly or partially in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

7.4 Use of Payment Service Providers (Payment Services)

Google Pay If you decide to use the payment method "Google Pay" from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), the payment processing takes place via the "Google Pay" application of your mobile device operated with at least Android 4.4 ("KitKat") and over an NFC function by charging a payment card deposited with Google Pay or a payment system verified there (e.g., PayPal). For the release of a payment via Google Pay in the amount of more than € 25, the prior unlocking of your mobile device by the verification measure set up in each case (such as facial recognition, password, fingerprint, or pattern) is required. For the purpose of payment processing, the information provided during the ordering process, along with the information about your order, will be passed on to Google. Google then transmits your payment information stored in Google Pay to the source website in the form of a uniquely assigned transaction number, with which a successful payment is verified. This transaction number contains no real payment data of your payment method deposited with Google Pay, but is created and transmitted as a unique valid numerical token. In all transaction processes via Google Pay, Google acts purely as an intermediary for the execution of the payment transaction. The transaction takes place exclusively in the relationship between the user and the source website by charging the payment method stored with Google Pay. Insofar as personal data is processed during the described transmissions, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 Para. 1 lit. b GDPR. Google reserves the right to collect, store, and evaluate transaction-specific information for every transaction made via Google Pay. This includes date, time, and amount of the transaction, merchant location and description, a description provided by the merchant of the purchased goods or services, photos that you have attached to the transaction, the name and email address of the seller and buyer or of the sender and recipient, the payment method used, your description for the reason of the transaction, and if applicable, the offer associated with the transaction. According to Google, this processing is carried out exclusively in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of the legitimate interest in the orderly invoicing, the verification of transaction data, and the optimization and maintenance of functionality of the Google Pay service. Google reserves the right additionally to combine the processed transaction data with further information collected and stored by Google through the use of other Google services. The terms of use of Google Pay can be found here: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de Further notices regarding data protection at Google Pay can be found at the following internet address: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
Klarna On this website, one or more online payment methods of the following provider are available: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden. When choosing a payment method of the provider where you make an advance payment (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 Para. 1 lit. b GDPR. The transfer of your data takes place in this case exclusively for the purpose of payment processing with the provider and only insofar as it is required for this purpose. When choosing a payment method where the provider makes an advance payment (such as invoice or installment purchase or direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, if applicable data for an alternative payment method) during the ordering process. To safeguard our legitimate interest in determining the creditworthiness of our customers, these data are forwarded by us to the provider in accordance with Art. 6 Para. 1 lit. f GDPR for the purpose of a credit check. The provider checks on the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experiences) whether the payment option selected by you can be granted with regard to payment and/or default risks. To decide in the context of the application check, in addition to provider-internal criteria in accordance with Art. 6 Para. 1 lit. f GDPR, identity and credit information from the following credit reporting agencies can also be included: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, but not exclusively, is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractually compliant payment processing.
PayPal Checkout This website uses PayPal Checkout, an online payment system from PayPal, which is composed of PayPal's own payment methods and local payment methods from third-party providers. When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we pass your payment data on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The disclosure takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal. For this purpose, your payment data may be passed on to credit reporting agencies in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check regarding the statistical payment default probability for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, but not exclusively, is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractually compliant payment processing. If available and selecting the PayPal payment method "Purchase on Account", your payment data will first be transmitted to PayPal to prepare the payment, whereupon PayPal forwards them to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to execute the payment. The legal basis is Art. 6 Para. 1 lit. b GDPR in each case. In this case, RatePay conducts an identity and credit check in its own name to determine creditworthiness in accordance with the principle already mentioned above and passes your payment data on to credit reporting agencies based on the legitimate interest in determining creditworthiness in accordance with Art. 6 Para. 1 lit. f GDPR. A list of credit reporting agencies that Ratepay can rely on can be found here: https://www.ratepay.com/legal-payment-creditagencies/ When using the payment method of a local third-party provider, your payment data will first be passed on to PayPal to prepare the payment in accordance with Art. 6 Para. 1 lit. b GDPR. Depending on your choice of an available local payment method, PayPal then transmits your payment data to execute the payment in accordance with Art. 6 Para. 1 lit. b GDPR to the corresponding provider:
Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)
MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland) For further information on data protection law, please refer to PayPal's privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full
Shopify Payments On this website, one or more online payment methods of the following provider are available: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. When choosing a payment method of the provider where you make an advance payment (such as credit card payment), your payment data provided during the ordering process (including name, address, bank and card details, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 Para. 1 lit. b GDPR. The transfer of your data takes place in this case exclusively for the purpose of payment processing with the provider and only insofar as it is required for this purpose.

7.5 Electronic Withdrawal Function for Distance Contracts Consumers who conclude contracts on this website where a statutory right of withdrawal exists have the option to declare the withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal regulations. When using the withdrawal function, in addition to information identifying the contract to be withdrawn, other personal information such as the first and last name as well as the email address of the consumer must be provided or confirmed. The collection of this information and its transmission to us takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only to the extent necessary for the proper processing of the withdrawal. Also based on Art. 6 Para. 1 lit. b GDPR, the personal data provided are used to confirm the receipt of the declaration of withdrawal via email. Another legal basis for processing is Art. 6 Para. 1 lit. c GDPR. We are legally obliged to provide an electronic withdrawal function for consumer distance contracts subject to a fee.

8) Rights of the Data Subject

8.1 The applicable data protection law grants you the following data subject rights (information and intervention rights) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective requirements for exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to information pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent granted pursuant to Art. 7 Para. 3 GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

8.2 RIGHT TO OBJECT IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCE OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN PROVE COMPELLING REASONS FOR THE PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECT AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

9) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if applicable – additionally by the respective statutory retention period (e.g., commercial and tax law retention periods). When personal data is processed on the basis of an express consent pursuant to Art. 6 Para. 1 lit. a GDPR, the data concerned is stored until you withdraw your consent. If statutory retention periods exist for data processed within the framework of contractual or quasi-contractual obligations on the basis of Art. 6 Para. 1 lit. b GDPR, these data are routinely deleted after expiry of the retention periods, provided that they are no longer required for contract fulfillment or contract initiation and/or there is no longer a legitimate interest on our part in further storage. When personal data is processed on the basis of Art. 6 Para. 1 lit. f GDPR, these data are stored until you exercise your right to object pursuant to Art. 21 Para. 1 GDPR, unless we can prove compelling reasons for processing that outweigh your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims. When personal data is processed for the purpose of direct marketing on the basis of Art. 6 Para. 1 lit. f GDPR, these data are stored until you exercise your right to object pursuant to Art. 21 Para. 2 GDPR. Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted if it is no longer necessary for the purposes for which it was collected or otherwise processed.